Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options within the United States:

Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day

Free standard shipping is available on orders over a qualifying amount.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24–48 hours.

Shipping Destinations

We currently ship to all 50 U.S. states, including Alaska and Hawaii. At this time, we do not ship internationally or to U.S. territories such as Puerto Rico, Guam, or the U.S. Virgin Islands.

P.O. Boxes

We are unable to ship to P.O. Boxes. Please provide a physical address at checkout.

Delays & Disruptions

Life Time Brand Store is not responsible for any shipping delays caused by circumstances beyond our control, including but not limited to weather events, natural disasters, carrier delays, or holidays.

Lost or Damaged Packages

Life Time Brand Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your package is lost in transit, please contact us and we will work with the carrier to resolve the issue.