Return & Refund Policy

🔄 Return & Refund Policy

At LifetimeBrand, we want you to have a positive shopping experience.

If you have an issue with your order or would like to request a return, please contact our customer support team before sending any product back.

Return eligibility may depend on:

Products requested for return should generally be unused and in their original condition and packaging, where applicable.

The applicable return timeframe may vary according to the product and order terms.

Please contact our support team before returning an item so we can provide the appropriate instructions.

If you receive:

please contact us promptly.

To help us resolve the issue, please provide:

Once your return or issue has been reviewed and approved, an applicable refund will be issued to the original payment method.

The time required for the refund to appear in your account depends on your payment provider or financial institution.

Return shipping responsibility may depend on the reason for the return and the circumstances of the order.

Our customer support team will provide return instructions when your request is reviewed.

Please do not send a product back without contacting us first.

Unauthorized returns may not be processed correctly.

If you have a question about a return or refund, contact LifetimeBrand customer support.

We're here to help make the process as clear and simple as possible.